How come the nipple / spout / straw of my cup is leaking?

In the category: Cups

This is not supposed to happen. To solve this problem it is important to find the cause of this problem so we can find a durable solution.

- Manufacturing error: Is the leak caused by a manufacturing error, please send us a message so we can find a fitting solution to the problem.

- Bite marks from your toddler or wear : Did your child's bite a hole in the spout or is the silicone showing signs of wear due to usage? You can find replacement straws / nipples / spouts / valves in a number of online shops. Are you having difficulty finding these items? Send us an e-mail and we will try to find a store near you.

- Damage during cleaning: You have to clean to spouts as shown in the instruction sheet. You can download this on the product page of the corresponding item.